Services · AI Chatbot
An AI chatbot that knows your business, and knows when to stop.
It answers your visitors’ questions day and night, using only the facts we’ve written down for your business. When it doesn’t know, it doesn’t guess: it takes their name and email and sends the question to you. We set it up and keep it current, so there is nothing for you to train.
Fully managed
A chatbot you never have to train.
Most chatbot tools give you a box to fill with documents and prompts. Ours comes written, checked and looked after.
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Answers around the clock
Prices, hours, what you offer, how things work. A visitor at 11 p.m. on a Sunday gets an answer instead of waiting for a call back.
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Only your facts
Every answer has to quote something we’ve written down for your business. If it can’t point to a source, the answer isn’t shown.
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Unanswered questions become leads
When it doesn’t know, the visitor gets a short form for their name, email and question, and it lands in your inbox.
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Any language
Visitors can ask in Spanish, Chinese or almost anything else and get the answer in the same language, from the same facts.
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A person when they want one
If a visitor asks for a human, it offers your contact form, or your live chat if you have one.
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We write and maintain it
We build what it knows from your website and from what you tell us. When something changes, tell us and we update it, like any change to your site.
Real answers
Straight answers, with the source underneath.
This is the assistant on pagetend.com answering a real question. The price comes from our pricing page, and the line under the answer says where it came from.
Prices are checked automatically: if a price on your website changes and the assistant’s notes don’t, our checks flag it, so it isn’t left quoting an old price.
Try it yourself: the chat button is in the corner of this page.
When it doesn’t know
No guessing. A lead instead.
There is nothing in our notes about mobile apps, so instead of making something up, the assistant says so and offers a form. The visitor’s name, email and question go straight to your inbox, and you reply like any other enquiry.
A question you didn’t expect is still a customer. This way you hear about it.
Any language
Asked in Spanish, answered in Spanish.
Visitors write in whatever language they’re comfortable with and get the answer in that language, from the same facts as every English answer.
We write your notes once. There is nothing extra to translate and nothing extra to pay.
How it’s set up
Three steps, and only the first one is yours.
- 01
Tell us you want it
Reply to any email from us, or ask when you sign up. It’s one more line on the same invoice as your website.
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We write what it knows
We turn your website, prices, hours and policies into notes for the assistant, and ask you about anything we’re not sure of.
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We switch it on and look after it
It appears in the corner of every page. We read what visitors ask, and when it couldn’t answer something, we check the answer with you and add it.
How it compares
A chatbot builder versus a chatbot looked after.
Chatbot builders are good software. Someone still has to feed them, check what they say and keep them up to date, and that someone is usually the owner.
| A chatbot builder versus a chatbot looked after. | A DIY chatbot builder | PageTend AI assistant |
|---|---|---|
| Setting it up | You upload documents and write instructions | We do it |
| AI account and key | Sometimes yours, billed separately | Included, nothing to sign up for |
| When it doesn’t know | Depends on how you set it up | Never guesses; takes a lead |
| Keeping answers current | You | We update it when you tell us |
| Checking prices against your site | You | Checked automatically |
| Cost when it gets busy | Often grows with usage | $29 a month, flat |
Questions
What people ask before they add it.
Which AI does it use?
Claude, made by Anthropic, through PageTend’s own account. You don’t need an AI account, a key or a separate bill.
What if it gets something wrong?
It can only answer by quoting the notes we’ve written for your business, and an answer that doesn’t quote them isn’t shown. If something in the notes is out of date, tell us and we fix it, the same way as any change to your site.
Will it make up prices or promises?
No. It won’t guess prices, times or contact details. Every price it mentions has to be in your notes; if the answer isn’t there, the visitor gets the lead form instead.
What languages does it speak?
It answers in the language the visitor writes in. We write your notes once, and it answers from the same facts in every language.
What will it talk about?
Your business: what you offer, prices, hours, where you are and how things work. It politely declines anything else, like homework, jokes or general questions, and it can’t be talked out of its rules.
Can a visitor talk to a real person?
Yes. If they ask for one, it offers your contact form, or your live chat if you use one. Anything it can’t answer comes to you as well.
Is there a limit on questions?
Up to 2,000 questions a month per site, far more than most small businesses get. If a site ever reaches it, the chat shows the contact form instead of answering until the 1st of the next month, so visitors can still reach you. We’re alerted well before that happens.
Can it cost me more than $29 a month?
No. It’s $29 a month, flat, with no per-message charges. Pay for the year and it’s $290, two months free.
Will it slow my website down?
No. The chat sits in the corner and doesn’t hold up your page. If the AI service is ever unavailable, the chat offers your contact form and the rest of your site works as normal.
How do I update what it knows?
Email, text or leave a voicemail at changes@pagetend.com, the same as any change to your site. New prices, holiday hours, a new service: we update its notes and it answers from them once the change is made.
Do I need a PageTend website?
Yes. It’s an add-on to either website plan and isn’t sold on its own.
Can I cancel it?
Yes. Monthly billing can be cancelled any time; cancelling stops the next bill. Annual billing is paid upfront and isn’t refundable, which is what pays for the two free months.
Add it to your site
Answer every question, even at 2 a.m.
Already a PageTend client? Reply to any email from us and say “add the AI assistant”. New to PageTend? Add it when you choose a website plan.
$29 a month with a website plan. Up to 2,000 questions a month, month to month.